An independent travel advisor handling a client call from her office

Built by a travel advisor, for travel advisors

A travel agency virtual assistant—trained for how advisors actually work.

After I hired and trained a dedicated virtual assistant for my own travel agency, we added more than $3 million in bookings in 12 months. Now we recruit and help develop travel VAs for established advisors and agencies at every serious stage of scale.

For established solo advisors, multi-advisor teams, and high-volume travel agencies.

The real bottleneck

You don’t need more leads if you can’t serve the ones already arriving.

High production creates a punishing loop: 30-minute client calls, quote after quote, supplier follow-up, payment deadlines, discount questions, rebooking requests, and disruptions that never wait for a convenient time.

Even on a ship or familiarization trip, the agency still needs you. Eventually, every new booking competes with the service your existing clients deserve.

01

Quotes consume the day

Ten to twenty-five minutes at a time adds up fast when volume is healthy.

02

Follow-up gets uneven

The next urgent request pushes nurture, reminders, and old leads down the list.

03

You stay on call

Travel, weekends, and vacations become another place to run the same workload.

The VA behind the growth

My VA now runs about 95% of our day-to-day operation.

She handles quoting, lead follow-up, payments, and routine client questions. I step in for calls with new, high-value, or long-standing clients—the work where my experience matters most.

That didn’t happen overnight. It came from hiring the right person, giving her a practical onboarding path, and equipping her with travel-specific SOPs and a detailed knowledge base. Nimble Talents brings that recruiting and development experience to your agency.

The numbers are one founder’s case study—not the profile or ceiling of the agencies we serve. Larger teams often have even more repeatable work to delegate, more coverage needs, and more value to gain from a well-built support layer.

— Rick, founder of Nimble Talents and practicing travel advisor

95%of day-to-day agency operations delegated
22years recruiting and placing virtual talent

Experience you can examine

Built from a working travel agency—not a generic staffing script.

Rick Ables has recruited and placed virtual talent for more than 22 years and remains a practicing travel advisor. Travel Agent VA combines that hiring experience with the operating lessons from building capacity inside his own agency.

See the operating case study

Follow the shift from founder-dependent operations to a dedicated VA handling roughly 95% of routine work—and the more than $3 million in additional bookings recorded during the following 12 months.

Read Rick’s agency case study →

See who we typically recruit

Review representative travel-operations, bilingual client-service, and CRM-support profiles. These examples show role patterns and screening priorities, not a marketplace of currently available candidates.

View representative VA profiles →
Virtual assistant for travel agents

More than a capable person. A clearer way to run the work.

You get a dedicated full-time VA selected for your agency, then supported with the workflows and coaching needed to become genuinely useful.

Optional module

Extended Coverage

Add evening, weekend, or second-VA coverage when one person can no longer keep up with lead and service volume.

Optional module

Follow-Up Systems

GoHighLevel setup and management for lead nurture, reminders, client milestones, and reusable travel-specific sequences.

Typical investment: a $1,000 one-time recruiting and onboarding fee, then $2,500–$3,500 monthly depending on experience and scope. Add-ons are priced separately. Read the full travel VA cost guide.

Designed for a specific kind of agency

This works best when your constraint is capacity—not demand.

Likely a strong fit

  • You’re an established solo advisor, multi-advisor team, or high-volume travel agency.
  • Your clients primarily work with you by phone, email, and scheduled appointment.
  • You have enough lead and booking volume to keep a full-time person meaningfully occupied.

Probably not the right fit

  • You rely on walk-in, same-day retail quoting.
  • Travel is currently a casual or part-time side business.
  • You want instant mastery with no time invested in onboarding a new team member.

Need a concrete delegation plan? See what a travel agency VA can handle. Ready to compare hiring approaches? Read the hiring guide.

A deliberate start

Placed quickly. Built to improve over time.

1

Fit call

We map your volume, workflow, systems, and the work you most need to release.

2

Recruit & select

We screen the candidate pool, select the strongest match, and stand behind that decision with our replacement process.

3

Place & onboard

Placement usually takes one to two weeks. We help organize the first priorities and training path.

4

Build mastery

Expect useful support within 45–90 days and deeper command as your VA learns your agency.

Straight answers

What thoughtful travel advisors ask first.

How quickly will my VA be fully effective?

We can usually place someone in one to two weeks, but placement and mastery are not the same. Most VAs become meaningfully useful within 45–90 days. Full command of your suppliers, preferences, client base, and judgment can take six months or more—just as it would for a strong local hire. Our playbooks shorten the learning curve without pretending it disappears.

Can a VA safely handle payments and sensitive information?

Risk has to be managed, not waved away. Nimble brings more than 20 years of recruiting and screening experience. We also recommend that card information stay inside PCI-compliant travel systems such as Tern, which is designed to purge stored card data. Access should be role-based and reviewed as responsibilities expand.

Do I have to change my technology?

No. We start with the tools and workflow you already use. If lead follow-up is a gap, GoHighLevel can be added as a separate module; Tern can continue to handle transactional booking work. The goal is a cleaner operation, not a forced software migration.

Can you find bilingual support?

Yes. Our Latin America recruiting network can identify English-Spanish bilingual candidates for agencies serving Spanish-speaking travelers. Availability and compensation depend on experience and role requirements.

How much does a travel agency virtual assistant cost?

The typical investment is a $1,000 one-time recruiting and onboarding fee followed by $2,500–$3,500 per month, depending on the assistant’s experience and the scope of the role. Evening, weekend, second-VA, and follow-up systems are optional modules priced separately.

What can a virtual assistant for travel agents handle?

Depending on experience and training, a dedicated travel agency VA can support quoting, lead follow-up, payment reminders, CRM upkeep, supplier communication, and routine client service. We define the role around your actual workflow rather than promising that every candidate arrives with identical supplier or software knowledge.

A focused first conversation

Could one great hire change the ceiling on your agency?

Tell us where the work is backing up. We’ll help you decide whether a dedicated travel VA makes economic and operational sense—before you commit to anything.

Prefer to talk? Call (801) 448-0524.

Don’t see the form? Open the secure fit-call form.